Operations
is a traditional focus of value creation in business, as well as a fulcrum of resource allocation.
Projects
are often the smallest operations modules
, frequently associated with distinct variables such as customer
, product type
, with the scope of work
or content
being variables.
Projects
are well suited to tracking and a good starting point for measurement. They are also an excellent way to explore ideas and intuitions about how to improve or develop operations
- be that products, processes, or even corporate culture.
Companies that innovate successfully understand the key role prototyping plays in moving ideas from paper or screen to the real world. They also often recognize implicitly within their business culture how opportunities for testing ideas can often be undertaken within the context of day to day operations. Step by step experimentation is a powerful form of learning.
Hughes has years of experience working in a wide variety of client operations environments
, as well as the understanding how to measure, validate, fine tune and learn from project innovation
.